Connected CRM for the customer life cycle management
- Business Applications -
Marketing & Customer Acquisition
- Omni-channel customer acquisition
- Marketing automation
- ROI analysis
Sales Management
- Refined leads management
- 360°customer profiles
- Business opportunity management
- Flexible pricing with CPQ
Service Management
- Multi-channel service engagement
- Automatic dispatch
- Field service SOP
- Connectivity -
Connecting Channels To Empower Partners
- Self-service online ordering
- Joint marketing campaigns
- Online partner trainings
All-staff Cooperation
- Account-based Service Group
- Account-based process management
- Socialized Work Moments
Connecting Platform And System
- Sharecrm on DingTalk
- Sharecrm on WeCom
- ERP seamless integration
- Custom Platform -
Business Customization Platform (PaaS)
- Business objects and interface customization
- Process and permission customization
- Low-code business-logic and application development
Intelligent Analysis Platform (BI)
- Self-defined analysis charts and reports
- Multi-dimension goal management
- Business dashboard
Data Integration Platform
- Flexible configuration
- Secure and reliable data transmission
- OpenAPI
Industry exclusive applications and solutions
Industrial Automation
—
Assisting enterprises in the digital implementation of marketing, sales and service, and focusing on project process cooperation, early warning of risk, service quality and operation efficiency to improve customer satisfaction and drive sustained performance growth.
Household Building Materials
—
Building an all-channel CRM customer relationship management system platform that integrates four networks in the household building materials industry and leads the innovation of channel management to foster the ability to operate at a large-scale.
Health Care
—
Empowering large-scale growth of the medical and health industry, reconstructing the “marketing“ and ”service“ aspects of customer management, connecting employees and distributors, and driving performance growth through deep cultivation of the terminal and channel empowerment.
Why Sharecrm?
It is the go-to option for 6,000+ large and medium-sized enterprise customers and helps enterprises easily boost sales performance by more than 50%
- Feature
- Powerful platform
- Advantages in the industry
- Connecting and empowering
- Market leading
- Professional services
- Integrated capability: Covers complete closed-loop integrated CRM services from marketing & customer acquisition, sales management, order collection, and after-sales service.
- Streamlined experience: Improves the product-use experience by using the experience standard of consumer-oriented websites, emphasizing a simple and easy-to-use interface and excellent mobile experience.
- Business communication: Greatly enhances the interaction and activity of a business by innovatively integrating sales business, IM communication with enterprises, and work information flow.
Why Sharecrm?
- Integrated capability: Covers complete closed-loop integrated CRM services from marketing & customer acquisition, sales management, order collection, and after-sales service.
- Streamlined experience: Improves the product-use experience by using the experience standard of consumer-oriented websites, emphasizing a simple and easy-to-use interface and excellent mobile experience.
- Business communication: Greatly enhances the interaction and activity of a business by innovatively integrating sales business, IM communication with enterprises, and work information flow.
Feature
- A leading PAAS platform that focuses on CRM and strong leader in the customized support and implementation success rate of major customers in the industry.
- Facishare high productivity application PAAS platform supports efficient, low-code business customization and safe, high-code application development.
- Mature open platform and system docking configuration platform that seamlessly support WeCom and DingTalk and efficiently connect with typical ERP and OA systems in the industry.
- 7-layer system security guarantee capability and support that have been fully certified for data security and privacy protection.
Powerful platform
- A CRM vendor that truly conducts in-depth product R&D, solution consulting, and business implementation that is suitable for a subdivided industry.
- In addition to equipment manufacturing, medical and health care, and household building materials in the manufacturing industry, it has served hundreds of listed companies operating in numerous industries: high-tech, SaaS services, FMCGs, agricultural materials, agriculture and animal husbandry, education and training, and many others.
Advantages in the industry
- The pioneer of connected CRM that connects CRM business from within the enterprise to partners as well as upstream and downstream enterprises, and efficiently enables cooperation across enterprises.
- Internet enterprise applications that provide a plethora of high-quality experiences without the need of secondary development.
- The flexible partner account system and business cooperation mode support traditional manufacturer portal partner management plus the connection and distribution of a partner's own business cooperation system.
Connecting and empowering
- A domestic CRM vendor with a top market growth rate and leading market share in China (IDC report 2020).
- Its number of active end-users for its Sharecrm products are ahead of the pack, far exceeding the sum of the second and third top ranking vendors. (iResearch/Analysys report).
- A leading vendor in strength and innovation. (Analysys report).
Market leading
- Providing a full range of professional services covering business research, industry solution consulting, product implementation, and digital business value improvement.
- Providing continuous professional and efficient after-sales and successful customer service based on the SLA contents for customer classification and service.
Professional services
Testimonials from customers
”With the help of Sharecrm, Dymind has upgraded from traditional services to remote, interconnected, and intelligent services. Our customer service response efficiency has improved, with the number of maintenance units per capita increasing by 60%, savings in agent service fees of 37%, and spare parts inventory reduced to 49%. Connectivity has allowed for an ecological and integrated operation and management ecological chain, and customer connectivity has empowered us to achieve steady growth in value.“
Wu Hongmin, vice president of dymind biotechnology
“We trust Sharecrm on the merits of its professionalism. XAG has always been very firm in recognizing the value of the digital empowering business and advocating for the pursuit of ultimate business efficiency. For XAG's strategic implementation and business operation, the advanced CRM customer management system is very significant. We have awarded XAG’s CRM construction contract to Sharecrm based on our belief in the professionalism and service of the Sharecrm team and the PaaS ability of Sharecrm products. As innovators and fast growers in their respective fields, XAG and Sharecrm, inspired by their distinctive values and sense of mission. Let’s build XAG into a digital benchmark of smart agriculture by working together!”
Xu Lianyun, senior vice president of XAG
“MULI already has a mature management system, but it achieved that through offline pioneering practices. After getting in touch with Sharecrm, we found that its system can optimize our system and support our perfect “transformation”. Through the investment of thinking + tools + execution, from the early stage of customer acquisition to the later stage of delivery, MULI has left behind its 30 tables to manage its operations and entered an era of large-scale, digital, standardized and professional management.“
General manager of MULI shanghai branch
Providing CRM solutions for 6,000+ large and medium-sized enterprises
High Tech
Manufacturing
FMCG
