Overview

ShareCRM may engage certain service providers and infrastructure partners to support the provision, operation, security, and improvement of the Services. These entities may Process Personal Data on ShareCRM’s behalf in connection with the delivery of the Services (“Sub-processors”).

This page provides information regarding ShareCRM’s current Sub-processors, including, where applicable:

● the identity of the Sub-processor;

● the purpose of the Processing; and

● the geographic location(s) where Processing may occur.

Processing activities supporting the Services may be carried out through ShareCRM’s global operational model, which may involve coordinated service delivery functions, shared infrastructure, or centralized operational arrangements. The entities listed below represent third parties engaged by ShareCRM to support such activities.

Sub-processor Updates and Notifications

ShareCRM may update this Sub-processor List from time to time to reflect changes to its service providers or infrastructure arrangements.

Where required under applicable Data Protection Laws and Regulations, ShareCRM will:

● update this page prior to authorizing a new Sub-processor to Process Personal Data; and

● provide Customers with a mechanism to receive notice of such updates.

Please contact privacy@sharecrm.com with any questions or concerns.

Current Sub-processors

Sub-processor	Purpose of Processing	Location(s)
Amazon Web Services, Inc. (AWS)	Cloud infrastructure hosting, data storage, computing resources, and secure service operation environments supporting the ShareCRM Platform.	Global (including Singapore, Hong Kong, Frankfurt, and North Carolina)
Google Information Technology Co., Limited	Location service for Android devices, applied to attendance, fieldwork, and customer visit management.	Global
Microsoft Corporation (Microsoft Intune)	Mobile device security management for enterprise employees.	Global
Microsoft Corporation (Microsoft Azure)	Large language model (LLM) processing services supporting ShareCRM AI-related features, including processing user inputs to generate or execute AI-assisted outputs that enhance enterprise collaboration and productivity features.	Global
Amazon Web Services, Inc. (AWS)	Large language model (LLM) processing services supporting ShareCRM AI-related features, including processing user inputs to generate or execute AI-assisted outputs that enhance enterprise collaboration and productivity features.	Global
Google Information Technology Co., Limited	Large language model (LLM) processing services supporting ShareCRM AI-related features, including processing user inputs to generate or execute AI-assisted outputs that enhance enterprise collaboration and productivity features.	Global
Mistral AI SAS (Mistral AI)	Multimodal document-parsing services, including conversion of Office documents and images into Markdown or other structured text.	Global
Speechmatics Ltd.	Speech-to-text services, including short utterances, real-time audio streams, and long-form recordings.	Global
BytePlus Pte. Ltd.	SMS delivery of login verification codes to the target mobile number.	Global
Montnets International Communications (Hong Kong) Co., Ltd.	SMS delivery of login verification codes to the target mobile number.	Global