From Factory to Field Service

AI-Powered CRM Solution Built for Service-Centric Manufacturers

ShareCRM is the industry-leading, AI-powered, mobile-first end-to-end CRM solution for manufacturing, built for sales and service on one unified platform. Smart, connected experiences enhance your sales and service team's profitability and efficiency, while delivering delightful customer experiences—whether in the field or the office.

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Key Benefits

Gain real-time, predictive visibility

Empower your sales and service teams to make smarter decisions with AI-powered mobile capabilities that deliver unified insights into customer engagements, opportunity nurturing and field operations.

Maximize your sales and service teams’ productivity

Automate workflows and optimize resource allocation driven by AI-powered workflows, built to assist with insights, scheduling, and knowledge sharing, cutting operational costs and significantly boosting team productivity.

Connect your processes, teams, and partners

Consolidate your operations with channel and service partners on one AI-powered CRM platform to give your team a unified view of the customer, optimizing processes, enhancing productivity, reducing operational costs and delivering delightful customer experiences.

Drive Business Growth with AI-Powered Agents

Knowledge Base Agent

Answers questions instantly, recommends relevant content across business lines.

Sales Engagement Agent

Analyzes and summarizes engagements, suggests follow-ups, and scores opportunities.

Sales Assistant Agent

Transforms conversations into CRM records, uncovers actionable insights, and enriches customer data.

Online Support Agent

Instantly resolves queries, smartly escalates issues, and auto-generates work orders—24/7.

Field Service Agent

Diagnoses faults, recommends solutions and spare parts, and auto-generates work summaries.

Customer Success Story

Absen, , a global LED display leader, has ranked No.1 in single-brand exports for 12 years. Its advertising, stage, and commercial displays serve 140+ countries in North America, Asia, Europe, powering iconic venues like

Challenge

Operational inefficiencies due to fragmented sales data, poorly managed sales processes and limited integrations.

Solution

Replaced fragmented data and manual process on an integrated sales platform.

Result

43%

increase on win rate

Challenge

Outdated service models and uncoordinated service channels led to delays in responsiveness.

Solution

Modernized operations to enable real-time responses with a centralized, AI-powered service platform.

Result

30%

more service agreements

Challenge

Legacy systems could not handle an increasing volume of data and service requests.

Solution

Easily scaled their business with a complete cloud solution.

Result

20%

higher revenue from new products

Accelerating Efficiency, Elevating Satisfaction

* Pre-sales process diagram showing the sales workflow between factory, demand generation, pre-sales, and account management. The highlighted Pre-Sales stage explains common challenges such as fragmented sales channels and inefficient management processes, and presents a solution: using an AI-powered sales command center to increase conversion rates with real-time customer insights. Visual icons include a factory symbol, a sales representative illustration, and tool labels for Sales Assistant Agent and Knowledge Base Agent.

* Sales process workflow diagram highlighting challenges and solutions in the sales stage. The image shows how complex products, pricing, manual workflows, and data silos create obstacles, while the solution leverages CPQ (Configure-Price-Quote) software to accelerate sales, automate pricing, sync real-time inventory, and integrate with contract and supply chain management. Visual elements include labeled steps—Contract Management, Sales, Quoting—along with callouts for Sales Engagement Agent and Knowledge Base Agent.

$* A diagram illustrating a business process flow, specifically for customer support. It shows the \"Support\" stage, which is preceded by \"Dispatching\" and followed by \"Inquiring\". The central element is a detailed solution card that addresses challenges with \"disconnected customer service channels and varying agent skills.\" The proposed solution is to \"elevate service performance with a unified workbench\" that integrates multi-channel access, AI-powered 24/7 support, and automated workflow orchestration. The diagram also shows icons for \"Online Support Agent\" and \"Knowledge Base Agent\" on the card, and figures representing \"Internal Engineers\" and \"External Vendors\" at the bottom of the flow.$ $* A comprehensive process flow diagram showcasing the \"Field Service\" stage in a business workflow, positioned between \"Client Site\" and \"Invoices & Billing.\" The main focus is a solution card that addresses the challenges of \"fragmented partner ecosystems, disorganized spare parts tracking, and unpredictable field service performance.\" The solution details an \"AI-powered CRM platform\" that enables key features like work order summarization, real-time spare parts tracking, automated compliance reporting, and closed-loop customer engagement. The card also features icons for \"Field Service Agent\" and \"Knowledge Base Agent.\"$ $* A diagram illustrating a business process flow, with a central focus on \"Business Analysis.\" The process is shown between \"Reporting\" and an unnamed subsequent stage. A solution card details the challenges of \"slow settlement processes and fragmented, untimely data\" and offers a solution to \"accelerate settlements and sharpen decisions with end-to-end financial automation,\" which includes AI-driven analysis. The diagram also features an icon for \"Knowledge Base Agent\" on the card and an icon for \"Managers\" outside the flow.$

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13 Years in Business with 1400+ Employees Worldwide

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